Legal Document

11bad Terms and Conditions – A Complete Guide to Using the Platform

Please read these Terms & Conditions carefully before creating or using an account on 11bad. Everything is clearly explained here — accounts, bonuses, payments, responsible gaming, and more.

Last Updated: January 2026
Licensed
International License
Written in Bengali
In Plain Terms
Transparent Policies
No hidden terms
Regular Updates
Latest Version

Key Points

Key Aspects of the Terms & Conditions

Account & Registration

Only one account is permitted per person. You must register with accurate information, and proof of age (18+) may be required.

Bonuses & Promotions

Every bonus comes with specific wagering requirements. After receiving a bonus, you must place the required number of bets before making a withdrawal.

Deposits & Withdrawals

Fast transactions via Mobile Pay, Nagad, and Rocket. Minimum deposit ৳200 and withdrawal ৳500. KYC verification may be required.

Gaming Fairness

All games use audited RNG systems. There is no way to manipulate outcomes on the platform — every result is completely random.

Account Security

You are responsible for keeping your account password and login credentials secure. If you suspect unauthorized access, contact support immediately.

Responsible Gaming

11bad supports responsible gaming. Deposit limits, self-exclusion, and cooling-off periods are available to you at any time.

Important Notice

By registering on 11bad or using the platform, you confirm that you have read and agreed to these Terms and Conditions in full. If you object to any of the Terms, please refrain from using the platform.

1 General Terms

These Terms and Conditions ("Terms") govern the use of the 11bad platform and all its services. This document constitutes a legally binding agreement between 11bad and the user of the platform ("you" or "member").

11bad is an online gaming and betting platform operating under an international gaming license. We offer casino games, Sports Betting, live dealer games, and a range of other entertainment services.

These Terms & Conditions have been published in Bengali for the convenience of Bangladeshi users. In the event of any interpretive dispute, the English version shall be considered final.

Please Note

These terms may be revised at any time. Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

2 Account Registration & Usage

2.1 Single Account

Only one account is permitted per person, household, or device. If multiple accounts are found belonging to the same individual, all accounts will be closed and balances may be forfeited.

2.2 Providing Accurate Information

You must provide complete and accurate information at registration — including your full name, date of birth, phone number, and email. Providing false information may result in account termination and withheld withdrawals.

2.3 Account Security

It is your responsibility to keep your account password and login credentials secure. Sharing or transferring your account to anyone else is prohibited. If you suspect any unauthorised access, contact our support team immediately.

  • Use a strong password
  • Change your password regularly
  • Always log out when using a public device
  • Keep two-factor authentication (2FA) enabled

3 Age Restrictions & Eligibility

11bad strictly enforces an 18+ policy. No one under the age of 18 is permitted to use this platform. Age verification may be required at registration and when submitting a withdrawal request.

As part of the KYC (Know Your Customer) process, you may be asked to provide one of the following documents:

  • National Identity Card (NID)
  • Passport
  • Driving License
  • Birth Registration Certificate
About KYC

Withdrawals of large amounts may be delayed if KYC verification has not been completed. Complete your verification in advance to avoid any hold-ups.

4 Deposits & Payments

4.1 Deposit Methods

11bad currently supports the following payment methods:

  • Mobile Pay (Personal & Merchant)
  • Nagad
  • Rocket

4.2 Deposit Limits

The minimum deposit amount is ৳200. Maximum single deposit limits apply and may vary by payment method. Deposits are typically credited to your account within 1–3 minutes.

4.3 Third-Party Payments

Depositing from another person's mobile banking account is strictly prohibited. Only payment methods registered in the account holder's own name may be used.

5 Withdrawal Policy

5.1 Withdrawal Conditions

A minimum balance of ৳500 is required to make a withdrawal. Withdrawals are generally processed back to the same payment method used for the deposit.

5.2 Processing Time

Withdrawal requests are typically processed within 5–15 minutes. Larger withdrawals may require additional verification and could take longer.

5.3 Reasons for Withdrawal Cancellation

  • If KYC verification is not completed
  • If the bonus wagering requirements have not been met
  • If suspicious activity is detected
  • If there is a violation on the account

6 Bonus & Promotion Policy

6.1 Welcome Bonus

New members receive a 200% welcome bonus on their first deposit. A minimum deposit of ৳500 is required, and the bonus must be claimed to qualify.

6.2 Wagering Requirements

Each bonus comes with wagering requirements. For the welcome bonus, you must wager a specified multiple of the bonus amount (e.g., 25x) before making a withdrawal.

  • Bonuses are generally valid for 30 days
  • Unused bonuses will be forfeited upon expiry
  • Multiple bonuses cannot be active at the same time
  • Withdrawing before meeting the bonus requirements will result in the bonus being cancelled

6.3 Promotion Abuse

Abusing the bonus system (multiple accounts, false information, etc.) will result in account termination and forfeiture of bonuses. 11bad reserves the right to investigate any suspicious activity.

7 Betting Rules

7.1 Bet Acceptance

11bad reserves the right to amend or void any bet in the event of a technical error or incorrect odds being offered. In such cases, the stake will be refunded.

7.2 Sports Betting

In Sports Betting, if a match is cancelled or does not take place, bets are generally voided and stakes are returned. 11bad is not liable for bets lost due to connection issues during live betting.

7.3 Maximum Win Limit

A maximum payout limit may apply to a single bet or a single game round. This limit varies across different games and betting categories.

8 Prohibited Activities

The following activities are strictly prohibited on 11bad:

  • Creating or operating multiple accounts
  • Allowing others to access your account
  • Use of Third-Party Payment Methods
  • Bonus Abuse or Manipulation
  • Hacking, use of bots or automated software
  • Money laundering or illegal transactions
  • Collusion with other members
  • Exploiting platform technical errors to gain an unfair advantage
Warning

Any of the above violations will result in permanent account closure and all balances may be forfeited. Legal action may also be taken where necessary.

9 Account Closure & Suspension

9.1 11bad's Rights

11bad reserves the right to suspend or permanently close any account at any time, for any reason — particularly in cases of Terms violations, suspicious activity, or KYC failure.

9.2 Self-Closure of Account

You may close your account at any time. Once you notify our support team, the account will be closed within 24 hours. Please withdraw any available balance before closure.

10 Responsible Gaming

11bad believes gaming is for entertainment — not addiction. We always encourage responsible gaming.

10.1 Benefits

  • Deposit Limit: Set daily, weekly, and monthly deposit limits
  • Self-Exclusion: Temporarily exclude yourself from the platform for a set period
  • Cooling-Off Period: Take a break for anywhere between 24 hours and 30 days
  • Reality Check: Check your session history periodically

If you're experiencing a gaming problem or are concerned about someone, please visit our Responsible Gaming page.

11 Privacy & Data Protection

11bad is committed to protecting your personal information. To learn how we collect, use, and store your data, please visit our Privacy Policyis described in detail.

By using the platform, you agree to our privacy policy. We never sell your information to third parties.

12 Changes to Terms & Contact

11bad reserves the right to update these terms and conditions at any time. Users will be notified of significant changes via their registered email or SMS.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms. We recommend visiting this page regularly to stay informed.

12.1 Contact Us

If you have any questions about our Terms & Conditions, please get in touch:

  • Email: support@11bad.onl
  • Live Chat: Available from any page on the platform
  • Support Hours: 24/7

Read the Terms?

Register now and start playing

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